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Wi-Fi

NYURoam Networks: ITS Supported

NYU offers wireless Internet access for NYU students, faculty, and staff, called the Wireless NYURoam System. Extensive help resources about connecting to NYU wireless can be found at http://www.nyu.edu/its/wireless/ . There are multiple wireless networks available at at NYU and another at ITP called itpsandbox (more on that system below). The most commonly used wireless networks are nyu, nyu-legacy and nyu-guest. If you need assistance or are having trouble connecting first contact ITS:

  • For help by telephone, call 1-212-998-3333 to speak with IT Service Desk staff 24 hours a day, seven days a week. (NYU-NY community members can simply call 8-3333 from on-campus phones.)
  • For help online, search the ServiceLink knowledge base, or submit your question (including as many details as possible) using the contact form or by sending email to AskIT@nyu.edu. A representative will respond to the email address you supply within one business day.
  • For in-person help in New York, visit the IT Service Desk at 10 Astor Place, 4th floor, from Monday through Friday, 9am to 6pm ET. For help with configuring your laptop computer, however, call 1-212-998-3333 first to make an appointment.
If you are on the Floor and need immediate help connecting a device to the NYU Roam networks, you visit the ITP tech staff.  We may be able to help, but it might require you to contact ITS.

Please Note
NYU's primary wireless network
nyu is optimized to provide service only to wireless devices that support the 5 GHz radio frequency, commonly known as 802.11n or 802.11ac. As a result, wireless devices that have only 2.4 GHz 802.11a or 802.11b radios must be reconfigured to use an alternative network nyu-legacy. Need more information?

Additionally
For your own personal protection, please remember to log off the nyu or nyu-legacy networks if you are borrowing an ITP Production or loaner laptop from the Equipment Room.  Remember: don't choose to save your credentials when joining either network on borrowed or classroom equipment!

The itpsandbox wireless network: ITP Supported

For most purposes, the nyu and nyuguest networks will be the only wireless networks you need. However, there is also a special wireless network available on the ITP floor named itpsandbox. This network has been created to allow students and faculty to experiment with networked devices, especially consumer devices that have no graphical interface or cannot perform the WPA2 Enterprise authentication required by the regular nyu wireless network. Aside from just providing access to the Internet, itpsandbox is special for two reasons:
  • devices on itpsandbox can accept connections from the Internet (i.e. outside of NYU)
  • devices on itpsandbox can communicate peer-to-peer with other devices on itpsandbox
The itpsandbox network is password protected with a specific password that you need to get from ITP Tech Staff. You can register up to two devices to use on itpsandbox. If you need to register more than two devices, or a device requires a statically-assigned IP address, you will need to contact ITP Tech Staff for assistance.

Connection details

  • wireless network SSID (name): itpsandbox
  • encryption: WPA Personal
  • password: must be obtained from ITP Tech Staff
  • network configuration: DHCP

Connecting to itpsandbox from a device that has a graphical interface

If your device has a graphical interface that allows you to browse available wifi networks and open a web browser on the device itself (e.g. Raspberry Pi), you can connect to the itpsandbox network by following these instructions:
  1. Browse for the wireless network itpsandbox and connect to it
  2. Enter the password for the itpsandbox network (which you must get from the ITP Tech Staff)
  3. Open a web browser on your device and go to this site: http://computer.registration.nyu.edu
  4. Follow the instructions on that page to register your device to use the network
  5. Shortly after you have completed the registration, your device should be able to connect to the Internet
  6. For more information, you can read about this self-registration procedure here

Connecting to itpsandbox from a device that has no graphical interface

If your device has no graphical interface, you won't be able to use the instructions above. You can connect to the itpsandbox network by following these instructions:
  1. You will first need to determine the hardware address of the device's wireless Ethernet adapter. Instructions for this procedure vary by device, so you will have to refer to your device documentation to find out how to find your device's wireless hardware address (also called a "MAC address")
  2. Go to a computer that already has Internet access
  3. Open a web browser on that computer and go to this site: http://computer.registration.nyu.edu
  4. Select the option "register some other device" and enter the hardware address of your device
  5. Using the connection details above, configure your device to connect to the itpsandbox network. This procedure also varies by device, so you will have to refer to your device documentation
  6. Shortly after you have completed the registration, and configured your device to connect, your device should be able to connect to the Internet
  7. For more information, you can read about this self-registration procedure here (following the instructions for "Registering and removing a game console or digital media device")